Policy Information

The Privacy Policy of letcare forms part of the terms and conditions on this web site.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

We collect information about you for two reasons, firstly, to process your application, and secondly to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent. We will not pass your e-mail address to other trusted traders unless you agree.

The type of information we will collect about you includes:
Your name
Address
Phone number
E-mail address
Credit/debit card/bank account details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies, we will delete or correct it promptly.

The personal information, which we hold, will be held securely in accordance with our internal security policy and the law.

If we intent to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us. Please return to the home page and select Contact Us.

What is the extent of our liability?

The following paragraphs exclude or limit our legal liability for this site. You should read them carefully. They all apply only as far as the law permits and, in particular, we do not exclude or restrict our duties and liabilities to you under the Financial Services Act 2012 or the rules and regulations for the conduct of business under the Act.

This site contains a large amount of information. We have tried to make it as clear, easy to use and accurate as possible. However, we disclaim all express or implied warranties that this site is accurate, complete or up to date. We have no liability to you if it is not.

The fact that a service is shown on this site does not necessarily mean it is suitable for you. It is your responsibility to check this out. This also applies to other people’s products or services linked to this site. Some of the services on our site may not be available or may have changed.

We are not in any way responsible for anything mentioned on or linked to this site that someone else is marketing.

We are not responsible if this site does not work properly or at all.

Which products, campaigns and special offers are valid?

The existence of products and special offers on this website does not necessarily mean that these offers are also available through our other channels of distribution (e.g. telephone) and vice versa.